Warm Home Discount

The government and energy suppliers are running a scheme to help those at risk from fuel poverty in England, Scotland and Wales get a rebate from their electricity bill. If you are eligible, the Warm Home Discount will offer you a benefit of £140 (inclusive of VAT) against your electricity bill in 2021/22.

For more information click here.

Applicant information:

Questions marked with * are mandatory.

Your npower Electricity Account Number*

Your account number can be found at the top of your bill beginning with '1' or '2' and it is 9 digits long. Please check your account carefully. If an incorrect account number is provided (e.g. Gas) your application may be rejected. If you are not supplied for your electricity by npower please contact your electricity supplier.

Title*

First name*

Last name*

Email address

Confirm email address

We will use your email details to contact you if we require further information

Confirm email address

Telephone number* (ideally mobile)

Address line 1*

Address line 2

Town/City*

County

Postcode*

Criteria Questions - Part One

The questions on this section relate to income received by 'You' (the electricity account holder) or 'Your Partner'. Answer 'Yes' or 'No' to all of the questions.

Not receiving the Guarantee element of Pension Credit on 5th July 2021 yet receiving the Savings element of Pension Credit only?*

Yes

Not receiving the Guarantee element of Pension Credit on 5th July 2021 yet born on or before 31st March 1954 and in receipt of Council Tax Reduction for low income (25% single persons occupancy reduction is not eligible)*

Yes

Child Tax Credit or Universal Credit equivalent, with a total household income of £16,190 or less (excluding Working Tax Credit)*

Yes

Income-related Employment and Support Allowance?*

Yes

Income Support?*

Yes

Income-based Job Seekers Allowance?*

Yes

Working Tax Credit with a relevant income of £16,190 or less?*

Yes

Universal Credit (UC) with monthly net earnings (after tax) no more than £1,349?*

Yes

Criteria Questions - Part Two

The questions on this section relate to income received by 'You' (the electricity account holder) or 'Your Partner'. Answer 'Yes' or 'No' to all of the questions.

A Disability or Pensioner premium?*

Yes

Disabled Child Premium?*

Yes

Child Tax Credit that includes a disability or severe disability element?*

Yes

Child under 5 living with you?*

Born on or after 1st April 2016

Yes

Disability Living Allowance or Personal Independence Payment?*

Yes

Hold a Maternity Exemption Certificate (MATEX) or Medical Exemption Certificate (MEDEX)?*

Yes

Limited capability for work element (with or without a work-related activity element), as part of Universal Credit?*

Yes

A child element (with or without the disabled child element)?*

Yes

I confirm that the information provided is up to date and factually correct and I consent to npower asking the Department for Work and Pensions (DWP) to confirm whether I'm in receipt of a qualifying benefit. The information will only be used for checking my eligibility to the scheme. I understand that if the DWP cannot confirm that I receive a qualifying benefit to be eligible to receive the discount npower may pass my details onto Let's Talk operated by Charis Grants Ltd who will contact me to ask for copies of documentation to support my application. I also understand that as npower is now part of the E.ON Group that my information may be passed to E.ON to check my eligibility where they become responsible for making any payment I may be eligible for. This information will only be used for the purposes stated above. I understand that I can contact npower at anytime to withdraw my consent, but I understand this would mean my application is withdrawn.

I confirm I have read and agree to the above statement*